At Ascend Natiion, every product whether physical or digital is created with love, care and intention. We’re committed to ensuring your order reaches you safely, smoothly and in alignment with the high standards we hold for our community.

Our Promise: Every purchase you make is more than a transaction, it’s a step forward in your journey of alignment and transformation.

1. Digital Products (Instant Downloads)

Instant Access: All digital products (eBooks, guides, journals in PDF, programs, resources) are available as instant downloads immediately after purchase.

Delivery Method: Once payment is confirmed, you will receive a download link on the checkout confirmation page and via email.

Access Issues: If you do not receive your download link within minutes, please check your spam folder. If it’s still missing, contact us at info@ascendnatiion.com so we can assist promptly.

No Shipping Fees: Digital products are delivered online only and do not incur shipping costs.

2. Physical Products

Products Covered: This includes journals, t-shirts, sweatshirts, and other tangible creations.

Processing Time: Orders are processed within 3–7 business days. Each item is carefully prepared before shipment.

Shipping Time: Delivery times vary based on destination:

Domestic (within [USA]): 5–10 business days after processing.

International: 10–20 business days, depending on location and customs clearance.

Shipping Rates: Shipping costs are calculated at checkout and depend on your location and order size.

Tracking: Once your order ships, you will receive an email confirmation with a tracking number to follow your package.

3. Customs, Duties & Taxes (International Orders)

Customers are responsible for any customs fees, duties, or taxes applied by their country. Ascend Natiion is not responsible for delays caused by customs processing.

4. Address Accuracy

Please ensure your shipping address is accurate at checkout. We cannot replace or refund orders shipped to incorrect addresses provided by the customer.

5. Lost or Damaged Packages

While we take care to ensure safe delivery, we are not liable for packages lost or damaged in transit.

If your order arrives damaged, please contact us within 7 days of receipt with photos so we can assist in resolving the issue.

6. Order Modifications & Cancellations

Once an order has been placed, we are unable to guarantee modifications or cancellations. Please review your order carefully before submitting.

7. Returns & Refunds

As stated in our Terms & Conditions, all sales are final. We do not accept returns, refunds, or exchanges for digital or physical products.

Every purchase is an intentional step on your path of growth. Trust that what you have received carries the energy and alignment meant for you at this moment.

8. Contact Us

If you have any questions about shipping, please reach out to us at:
info@ascendnatiion.com

Your order is more than a product, it’s a piece of energy designed to inspire and support your journey. Whether digital or physical, we handle each order with the same devotion we bring to our mission of helping you step into alignment and abundance.